Effective Date: 15 March 2026

Busy Bees Locks & Keys Inc. (“Company,” “we,” “our,” or “us”) operates the website san-diegolocksmith.com and provides locksmith services throughout San Diego County. We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with applicable laws, including the California Consumer Privacy Act and the California Privacy Rights Act (CPRA).

1. Information We Collect

We may collect the following categories of personal information:

1.1 Personal Identifiers

Name
Phone number
Email address
Service address

1.2 Service Information

Details of locksmith service requests
Property or vehicle information related to the service

1.3 Technical & Usage Data

IP address
Browser type and device information
Pages visited and time spent on the website

1.4 Communications

Messages sent via contact forms, phone calls, or email
Customer service inquiries and feedback

2. How We Use Your Information

We use your information to:

Provide locksmith services (residential, commercial, automotive)
Respond to inquiries and service requests
Schedule and dispatch technicians
Improve website performance and user experience
Communicate service updates and confirmations
Maintain business records and comply with legal obligations

3. How We Share Information

We do not sell your personal information.

We may share your information with:

Employees and technicians to fulfill service requests
Service providers (e.g., website hosting, analytics tools)
Legal authorities when required by law or to protect our rights

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve functionality and user experience
Analyze website traffic and performance

You can control cookies through your browser settings. Check our cookie policy for detailed information on how we use cookies and cookie policy of the website.

5. Data Retention

We retain personal information only as long as necessary to:

Provide services
Comply with legal obligations
Resolve disputes and enforce agreements

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.

7. Your California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you have the following rights under the California Consumer Privacy Act:

7.1 Right to Know

You have the right to request:

Categories of personal information collected
Sources of collection
Purpose for collecting information
Categories of third parties with whom we share data

7.2 Right to Access

You may request a copy of the personal information we hold about you.

7.3 Right to Delete

You may request deletion of your personal information, subject to legal exceptions.

7.4 Right to Correct

You may request correction of inaccurate personal information.

7.5 Right to Opt-Out of Sale or Sharing

We do not sell personal information. If this changes, you will have the right to opt out. Please check the Do Not Sell or Share My Personal Information page for detailed policy and information.

7.6 Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

8. How to Exercise Your Rights

To submit a request, contact us:

📧 Email: info@san-diegolocksmith.com
📞 Phone: 619-733-0172

We may need to verify your identity before processing your request.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Third-Party Services

We may use third-party services such as:

Website analytics providers
Hosting providers

These third parties may collect information in accordance with their own privacy policies.

11. Do Not Track Signals

Our website may not respond to “Do Not Track” browser signals. Users can manage tracking preferences through browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Information

Busy Bees Locks & Keys Inc.
6160 Fairmount Ave. Suite F
San Diego, CA 92120

📧 Email: info@san-diegolocksmith.com
📞 Phone: 619-733-0172