Effective Date: 15 March 2026

These Terms & Conditions (“Terms”) govern your use of the website san-diegolocksmith.com and the services provided by Busy Bees Locks & Keys Inc. (“Company,” “we,” “our,” or “us”). By accessing this website or using our services, you agree to be bound by these Terms.

1. Services Overview

Busy Bees Locks & Keys Inc. provides residential, commercial, and automotive locksmith services throughout San Diego County, including but not limited to:

Lockout assistance
Lock repair and replacement
Rekeying services
Smart lock installation
Key duplication and car key replacement
Ignition repair and key programming

All services are subject to availability and operational conditions.

2. Eligibility to Use Services

By using our services, you confirm that:

You are at least 18 years old
You have the legal authority to request locksmith services for the property or vehicle
You will provide accurate and truthful information

3. Service Authorization & Identification

Customers may be required to provide valid identification and proof of ownership or authorization before services are performed.

We reserve the right to refuse service if:

Authorization cannot be verified
The request appears unlawful or suspicious

4. Scheduling & Service Availability

Service appointments are subject to technician availability
Estimated arrival times are not guaranteed
Delays may occur due to traffic, weather, or high demand

Emergency services are provided on a best-effort basis.

5. Pricing & Payment Terms

All pricing provided online or over the phone is an estimate only
Final pricing is determined after on-site evaluation
Service call fees may apply once a technician is dispatched
Payment is due upon completion of service unless otherwise agreed

We accept commonly used payment methods such as cash, card, or other approved methods.

6. Cancellations & Refunds

Customers should notify us as early as possible for cancellations
Cancellation after technician dispatch may incur a service fee
Completed services are generally non-refundable

Refunds may be issued at our discretion in cases of:

Billing errors
Incomplete or unsatisfactory service

7. Customer Responsibilities

You agree to:

Provide safe and reasonable access to the service location
Disclose relevant information about locks, systems, or vehicles
Ensure pets, hazards, or unsafe conditions are managed prior to service

We are not responsible for delays or issues caused by incomplete or inaccurate information.

8. Service Limitations & Risks

Locksmith services may involve:

Drilling, cutting, or replacing locks
Interaction with electronic or mechanical systems

You acknowledge that:

Some damage may be unavoidable depending on the condition of the lock or system
Not all locks or systems can be repaired without replacement

9. Automotive Service Terms

For vehicle-related services:

Customers must provide proof of ownership or authorization
Modern vehicle systems may have manufacturer limitations
We are not responsible for pre-existing issues with vehicle electronics or security systems

10. Commercial & Security Systems

For commercial and access control services:

System performance depends on proper maintenance and third-party components
We do not guarantee uninterrupted operation or complete prevention of unauthorized access

11. Limitation of Liability

To the fullest extent permitted under the laws of the State of California, Busy Bees Locks & Keys Inc. shall not be liable for:

Indirect, incidental, or consequential damages
Loss of business, revenue, or data
Security breaches or unauthorized access after service
Pre-existing damage or system failures

Total liability, if any, shall not exceed the amount paid for the service.

12. Indemnification

You agree to indemnify and hold harmless Busy Bees Locks & Keys Inc. from any claims, damages, or expenses arising from:

Misuse of services
Unauthorized service requests
Violation of these Terms

13. Website Use

You agree not to:

Use the website for unlawful purposes
Attempt unauthorized access to systems or data
Interfere with website functionality

We reserve the right to restrict access for violations.

14. Intellectual Property

All website content, including text, images, logos, and design, is owned by Busy Bees Locks & Keys Inc. Unauthorized use is prohibited.

15. Third-Party Services & Links

Our website may include links to third-party services. We are not responsible for:

Their content or accuracy
Their privacy practices or terms

16. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.

17. Dispute Resolution & Arbitration

Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with applicable laws in the State of California, unless otherwise required by law.

You agree to waive the right to participate in class actions or jury trials where permitted.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California.

19. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the website or services constitutes acceptance of the updated Terms.

20. Business Information

Busy Bees Locks & Keys Inc.
6160 Fairmount Ave. Suite F
San Diego, CA 92120

Email: info@san-diegolocksmith.com
Phone: 619-733-0172

Licensed & Insured

CA Locksmith License: LCO #6440
CA Contractor License: #974438