Effective Date: 15 March 2026
These Terms & Conditions (“Terms”) govern your use of the website san-diegolocksmith.com and the services provided by Busy Bees Locks & Keys Inc. (“Company,” “we,” “our,” or “us”). By accessing this website or using our services, you agree to be bound by these Terms.
1. Services Overview
Busy Bees Locks & Keys Inc. provides residential, commercial, and automotive locksmith services throughout San Diego County, including but not limited to:
- Lockout assistance
- Lock repair and replacement
- Rekeying services
- Smart lock installation
- Key duplication and car key replacement
- Ignition repair and key programming
All services are subject to availability and operational conditions.
2. Eligibility to Use Services
By using our services, you confirm that:
- You are at least 18 years old
- You have the legal authority to request locksmith services for the property or vehicle
- You will provide accurate and truthful information
3. Service Authorization & Identification
Customers may be required to provide valid identification and proof of ownership or authorization before services are performed.
We reserve the right to refuse service if:
- Authorization cannot be verified
- The request appears unlawful or suspicious
4. Scheduling & Service Availability
- Service appointments are subject to technician availability
- Estimated arrival times are not guaranteed
- Delays may occur due to traffic, weather, or high demand
Emergency services are provided on a best-effort basis.
5. Pricing & Payment Terms
- All pricing provided online or over the phone is an estimate only
- Final pricing is determined after on-site evaluation
- Service call fees may apply once a technician is dispatched
- Payment is due upon completion of service unless otherwise agreed
We accept commonly used payment methods such as cash, card, or other approved methods.
6. Cancellations & Refunds
- Customers should notify us as early as possible for cancellations
- Cancellation after technician dispatch may incur a service fee
- Completed services are generally non-refundable
Refunds may be issued at our discretion in cases of:
- Billing errors
- Incomplete or unsatisfactory service
7. Customer Responsibilities
You agree to:
- Provide safe and reasonable access to the service location
- Disclose relevant information about locks, systems, or vehicles
- Ensure pets, hazards, or unsafe conditions are managed prior to service
We are not responsible for delays or issues caused by incomplete or inaccurate information.
8. Service Limitations & Risks
Locksmith services may involve:
- Drilling, cutting, or replacing locks
- Interaction with electronic or mechanical systems
You acknowledge that:
- Some damage may be unavoidable depending on the condition of the lock or system
- Not all locks or systems can be repaired without replacement
9. Automotive Service Terms
For vehicle-related services:
- Customers must provide proof of ownership or authorization
- Modern vehicle systems may have manufacturer limitations
- We are not responsible for pre-existing issues with vehicle electronics or security systems
10. Commercial & Security Systems
For commercial and access control services:
- System performance depends on proper maintenance and third-party components
- We do not guarantee uninterrupted operation or complete prevention of unauthorized access
11. Limitation of Liability
To the fullest extent permitted under the laws of the State of California, Busy Bees Locks & Keys Inc. shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of business, revenue, or data
- Security breaches or unauthorized access after service
- Pre-existing damage or system failures
Total liability, if any, shall not exceed the amount paid for the service.
12. Indemnification
You agree to indemnify and hold harmless Busy Bees Locks & Keys Inc. from any claims, damages, or expenses arising from:
- Misuse of services
- Unauthorized service requests
- Violation of these Terms
13. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt unauthorized access to systems or data
- Interfere with website functionality
We reserve the right to restrict access for violations.
14. Intellectual Property
All website content, including text, images, logos, and design, is owned by Busy Bees Locks & Keys Inc. Unauthorized use is prohibited.
15. Third-Party Services & Links
Our website may include links to third-party services. We are not responsible for:
- Their content or accuracy
- Their privacy practices or terms
16. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.
17. Dispute Resolution & Arbitration
Any disputes arising from these Terms or our services shall be resolved through binding arbitration in accordance with applicable laws in the State of California, unless otherwise required by law.
You agree to waive the right to participate in class actions or jury trials where permitted.
18. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of California.
19. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website or services constitutes acceptance of the updated Terms.
20. Business Information
Busy Bees Locks & Keys Inc.
6160 Fairmount Ave. Suite F
San Diego, CA 92120
Email: info@san-diegolocksmith.com
Phone: 619-733-0172
Licensed & Insured
- CA Locksmith License: LCO #6440
- CA Contractor License: #974438